Our Guarantee of Satisfaction and Return Policy

When  you receive your purchase we expect you to be thrilled with it!  If not, then immediately contact us and return it to us, insured (within 7 days please) for a full refund less mailing costs.  We want happy customers and work hard every day to keep it that way.

 

Our phone number is

850-352-4156 or 850-573-0854

Returns will be accepted as follows:

The item(s) must be returned to us in the same condition in which it was received.  You MUST purchase insurance equal to or greater than the purchase price of the item. The buyer is responsible for shipping costs to return the item.

DO NOT SHIP in an envelope or padded bubble lined envelope where as we have received numerous pieces of jewelry back that has been smashed during shipment. The postal service will void the insurance coverage due to insufficient packing. Please use a sturdy box along with bubble wrap or wrapping paper for proper packaging to return items.

Upon our receipt of the item and after inspection, your money will be refunded, less the shipping and handling costs for the original purchase.  Returns must be received by us within 15 days of original purchase.

Refund on returns purchased by credit cards will be assessed a 3% handling charge to cover credit card fees. Thank you for your understanding.

Any item received by us that is damaged during shipment back to us will be assessed a damage control fee or sent back to purchaser if insurance is not purchased and guidelines are not followed above.

Contact us with any questions at: n.a.market@gmail.com 

or

 

850-352-4156 / 850-573-0462

Ship Returns To:

For US Postal Service: Native American Market

                  P.O. Box 991

                              Cottondale, FL 32431

 

For UPS, FedEx or DHL: Native American Market

                          3614 Hwy 231 N.

                                Cottondale. FL 32431

For Damaged or Lost Items:

We will have to file a claim with the carrier. We will assist you every way possible in filing the appropriate forms with the carriers.

Jewelry Warranty:

Due to the delicate nature of antique turquoise stones and each individual's use and wear of jewelry, we DO NOT warranty old pawn jewelry for loss or damage of stones, or stress fractures in the silver after your purchase.  Old pawn beaded necklaces done on cotton cord are also not guaranteed against breakage. All new jewelry is warranted for 6 months.

Layaway

We will layaway items for 1/3 down, and the balance paid in 60 days.  Any items returned that had been placed in layaway will be charged a 25% restocking fee.

Privacy Statement

 


 Entire site contents including product photographs and internal links Copyright © 2003-2008 - native-american-market.com   


 

We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Native-American-Market.com, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.

Native-American-Market.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers', consumers' and online visitors' privacy on our website.

Personal Information

Native-American-Market.com collects personally identifiable information from the visitors to our website only on a voluntary basis. Personal information collected on a voluntary basis may include name, postal address, email address, company name and telephone number.

This information is collected if you request information from us, sign up to join our email list or request some other service or information from us. The information collected is internally reviewed, used to improve the content of our website, notify our visitors of updates, and respond to visitor inquiries.

Once information is reviewed, it is discarded or stored in our files. If we make material changes in the collection of personally identifiable information we will inform you by placing a notice on our site. Personal information received from any visitor will be used only for internal purposes and will not be sold or provided to third parties.

Children's Online Privacy Protection Act

This website is directed to adults; it is not directed to children under the age of 13. We operate our site in compliance with the Children's Online Privacy Protection Act, and will not knowingly collect or use personal information from anyone under 13 years of age.

Release of Information

If Native-American-Market.com is sold, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale in order that the service being provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make of us.

How You Can Correct or Remove Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personal information through our website and would like that information deleted from our records or would like to update or correct that information, please click on this link and/or use our Contact Us page.

Updates and Effective Date

Native-American-Market.com reserves the right to make changes in this policy. If there is a material change in our privacy practices, we will indicate on our site that our privacy practices have changed and provide a link to the new privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to Native-American-Market.com's  Privacy Policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy.

 

 

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