Our
Guarantee of Satisfaction and Return Policy
When you receive your
purchase we expect you to be thrilled with it! If not, then immediately
contact us and return it to us, insured (within 7 days please) for a full
refund less mailing costs. We want happy customers and work hard every
day to keep it that way.
Our phone number is
850-352-4156 or 850-573-0854
Returns
will be accepted as follows:
The item(s) must be returned to us in the
same condition in which it was received. You MUST purchase insurance equal to
or greater than the purchase price of the item. The buyer is responsible for
shipping costs to return the item.
DO NOT SHIP in an envelope or padded
bubble lined envelope where as we have received numerous pieces of jewelry back
that has been smashed during shipment. The postal service will void the
insurance coverage due to insufficient packing. Please use a sturdy box along
with bubble wrap or wrapping paper for proper packaging to return items.
Upon our receipt of the item and after
inspection, your money will be refunded, less the shipping and handling costs
for the original purchase. Returns must be received by us within 15 days of
original purchase.
Refund on returns purchased by credit
cards will be assessed a 3% handling charge to cover credit card fees. Thank you
for your understanding.
Any item received by us that is damaged
during shipment back to us will be assessed a damage control fee or sent back to
purchaser if insurance is not purchased and guidelines are not followed above.
Contact us with any questions at:
n.a.market@gmail.com
or
850-352-4156
/ 850-573-0462
Ship Returns To:
For US Postal Service:
Native American Market
P.O. Box 991
Cottondale, FL 32431
For UPS, FedEx or DHL:
Native American Market
3614
Hwy 231 N.
Cottondale. FL 32431
For
Damaged or Lost Items:
We will have to file a claim with the
carrier. We will assist you every way possible in filing the appropriate forms
with the carriers.
Jewelry
Warranty:
Due to the delicate nature of antique
turquoise stones and each individual's use and wear of jewelry, we DO NOT
warranty old pawn jewelry for loss or damage of stones, or stress fractures in
the silver after your purchase. Old pawn beaded necklaces done on cotton cord
are also not guaranteed against breakage. All new jewelry is warranted for 6
months.
Layaway
We will layaway items for 1/3 down, and
the balance paid in 60 days. Any items returned that had been placed in layaway
will be charged a 25% restocking fee.
Privacy
Statement
Entire site contents including product
photographs and internal links Copyright © 2003-2008 - native-american-market.com
|
|
We recognize that your privacy is important. This
document outlines the types of personal information
we receive and collect when you use Native-American-Market.com,
as well as some of the steps we take to safeguard
information. We hope this will help you make an
informed decision about sharing personal information
with us.
Native-American-Market.com strives to maintain
the highest standards of decency, fairness and
integrity in all our operations. Likewise, we are
dedicated to protecting our customers', consumers'
and online visitors' privacy on our website.
Personal Information
Native-American-Market.com collects personally
identifiable information from the visitors to our
website only on a voluntary basis. Personal
information collected on a voluntary basis may
include name, postal address, email address, company
name and telephone number.
This information is collected if you request
information from us, sign up to join our email list
or request some other service or information from
us. The information collected is internally
reviewed, used to improve the content of our
website, notify our visitors of updates, and respond
to visitor inquiries.
Once information is reviewed, it is discarded or
stored in our files. If we make material changes in
the collection of personally identifiable
information we will inform you by placing a notice
on our site. Personal information received from any
visitor will be used only for internal purposes and
will not be sold or provided to third parties.
Children's Online Privacy Protection Act
This website is directed to adults; it is not
directed to children under the age of 13. We operate
our site in compliance with the Children's Online
Privacy Protection Act, and will not knowingly
collect or use personal information from anyone
under 13 years of age.
Release of Information
If Native-American-Market.com is sold, the
information we have obtained from you through your
voluntary participation in our site may transfer to
the new owner as a part of the sale in order that
the service being provided to you may continue. In
that event, you will receive notice through our
website of that change in control and practices, and
we will make reasonable efforts to ensure that the
purchaser honors any opt-out requests you might make
of us.
How You Can Correct or Remove Information
We provide this privacy policy as a statement to
you of our commitment to protect your personal
information. If you have submitted personal
information through our website and would like that
information deleted from our records or would like
to update or correct that information, please click
on this link and/or use our Contact Us page.
Updates and Effective Date
Native-American-Market.com reserves the right to
make changes in this policy. If there is a material
change in our privacy practices, we will indicate on
our site that our privacy practices have changed and
provide a link to the new privacy policy. We
encourage you to periodically review this policy so
that you will know what information we collect and
how we use it.
Agreeing to Terms
If you do not agree to Native-American-Market.com's
Privacy Policy as posted here on this website,
please do not use this site or any services offered
by this site.
Your use of this site indicates acceptance of
this privacy policy. |
|
